Soft Skills Strategies for Success is a course for students that are interested in applying to the Healthcare Service Internship. This course must be completed before starting onsite at your Healthcare Service Internship.
The Soft Skills Strategies for Success certificate consist of 3 sections that will prepare young adults to create and define their professional persona. Students will learn and apply workplace skills that employers find important in an employee. A few of the skills students will learn during this certificate are how to work with different personalities, resolve conflict, communicate professional through telephone and electronically, listen actively to others and interact successfully with people from different cultures.
Begin with the Welcome and Instructions section.
Course Competencies:
- Presents a positive mental attitude
- Demonstrates personal accountability and effective work habit
- Exhibits time management & organization
- Identifies and manages emotion
- Follows business etiquette on dress code, work schedule and cell phone
policies - Practices professional communication skills
Curriculum
- 4 Sections
- 5 Lessons
- Lifetime
- Soft Skills - Welcome & IntroductionTo complete this course read and review each section then complete the short quiz, activities and/or reflection then move on to the next section. When you have completed all sections, you will print or download your Strategies for success certificate.1
- Soft Skills - Section 1 Personal Care for a Professional LifeThis section will cover the following information:
• Mental Attitude
•Adaptability & Flexibility
•Dependability and Accountability
•Time Management & Organization
•Personal Hygiene
•Managing your emotions2 - Soft Skills- Section 2: Professional Workplace BehaviorThis section will cover the following information:
•Professional dress
•Respect a schedule
•Cell phone & social media
•Professional communication
•Effective means of communication3 - Soft Skills- Section 3: Creating a Professional Work EnvironmentThis section will cover the following information:
•Managing conflict
•Resolving conflict
•Interacting successfully
•Empathy & caring
•Addressing Bias
•Cultural competence & compassion4
Target audiences
- College Students
